Care & Washing

Care

If properly cared for your sports knee brace should give you years of support. This brace has been designed for intermittent sports and outdoor pursuits use only.

We recommend the following:

  • Do not wear for extended periods of time, only use when you need support for sports and outdoor activities.
  • Wash frequently to remove natural body oils, perspiration and any other soiling.
  • Do not use ointments or oils on the skin whilst using the support.

You should periodically check the stitching and the neoprene itself for signs of wear, especially if you use regularly and if you use for sports and outdoor activities where the knee brace may come into contact with abrasive surfaces.

The stainless steel bilateral stabilizers are permanently stitched within the knee brace and are not removable. In the rare event that you damage your knee brace or the stitching fails, if you are within 30 days of purchase please return your product in the original packaging back to Amazon.com customer services. After 30 days NeotericBody.com will either replace your knee brace free of charge (via full price discount on an Amazon coupon) or offer you a full refund on the purchase price, as long as you have registered you product through the extended warranty page.

Washing

Materials: Neoprene, Nylon, Elastane, Polyurethane, Polyester, Polypropylene & Stainless Steel stabilizers.

 

We recommend the following:

  1. Hand wash at maximum of 30degC/86degF (hand wash cool).
    We do not recommend that you machine wash. NeotericBody is not liable for any damage to the product or your washing machine (personal or laundromat).
  2. Only use a mild detergent on the product (for example Johnson & Johnson Baby Shampoo). Do not use fabric softener or bleach on this product.
  3. Store your product at temperatures in a cool, dry place and out of direct heat and sunlight.
  4. Do not iron, tumble dry or dry clean.
  5. Try to store the product flat or rolled. Folding the product or placing heavy objects on top of it will mark the product.
  6. Do not wring the product to remove water, gentle shaking is advisable and allow it to drip dry out of direct sunlight.

If you follow our guidelines above, your product will remain in great condition for years!