Amazon.com allows customers to return their product directly to them free of charge for any reason within 30 days of purchase.
If you experience any problem during this time, please contact Amazon Customer Services who will swiftly deal with your returned product.
Neoteric Body will extend your product warranty for 1 year from purchase.
All we ask is that you supply us with is your name, email address and Amazon order number within 30 days of purchase to take advantage of this extended warranty.
Return of the product is not necessary if there is a clear manufacturing fault, as long as you can supply photographic evidence to our customer support email address.
You will need your Amazon Order Number which you will received by email when you ordered your Neoteric Body product from Amazon.com. It should look something like this: 9012-1234567-8901234